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Townsend Realty

The Townsend Confidence Guarantee

We Put Our Money
Where Our Mouth Is

Most agents ask you to trust them. We back it up with guarantees that protect you before, during, and after your transaction.

Guarantee #1

6-Month Satisfaction

Buy a home through us and decide it's not right within 6 months? We'll relist and sell it for free. No commission, no hassle.

Guarantee #2

Weekly Communication

Every active client receives a minimum of one update per week. You'll never have to wonder what's happening with your transaction.

Guarantee #3

No Long-Term Contracts

We don't believe in locking you in. If we're not delivering, you should be free to go. We earn your business every day.

Guarantee #4

Appraiser-Backed Pricing

Your home's price is based on appraisal science — not a guess. If the market shifts, we adjust strategy and communicate proactively.

Guarantee #5

Free Staging Consultation

Every seller listing includes a professional staging consultation to maximize presentation and buyer appeal.

Guarantee #6

Dedicated Experience Manager

Beth manages your showings, timeline, and communication so nothing falls through the cracks and you always know what's next.

Common Questions

What does the 6-month guarantee cover?
If you purchase a home through Townsend Realty Group and are not satisfied within 6 months of closing, we will relist and sell your home at no additional commission cost to you. Standard terms and conditions apply.
Is there a catch?
No catch. We stand behind our work. If we helped you buy a home and it's not the right fit, we'll make it right. This guarantee reflects our confidence in our process and our commitment to your satisfaction.
Does the guarantee apply to sellers too?
The 6-month guarantee is primarily for buyers. For sellers, we offer no long-term contracts, appraisal-backed pricing with strategy adjustments, and a weekly communication guarantee.
What about the weekly communication guarantee?
Every active client receives at minimum one update per week from their dedicated team member. If we miss a week, call us on it — we take this commitment seriously.
Do I need a long-term contract?
No. We don't lock you into long-term listing agreements that restrict your options. We earn your business every step of the way.

Confident Enough to Guarantee It

Talk to Tom about your situation. No pressure, no obligation — just honest advice backed by real guarantees.

Book a Free Strategy Call